last updated: 7 May 2026 Provider: Sienda Ltd Company No.: 08194971 Registered Office: Third Floor, 207 Regent Street, London, W1B 3HH, United Kingdom Privacy contact: privacy@siendaweblines.com Support contact: support@siendaweblines.com

These documents apply to QOOBIX, a private, provisioned market-intelligence application operated by Sienda Ltd.

Terms of Service

1.1 About QOOBIX

QOOBIX is a private, provisioned market-intelligence application. It helps business clients create AI-assisted market-intelligence requests and receive structured outputs such as reports, workbooks, opportunity summaries, competitor analysis, partner discovery tables, regional assessments, positioning notes, and action-priority recommendations.

QOOBIX is not a public self-registration platform. Access is provisioned manually by Sienda Ltd for approved clients.

1.2 Provider

QOOBIX is provided by Sienda Ltd, Company No. 08194971, with registered office at Third Floor, 207 Regent Street, London, W1B 3HH, United Kingdom.

For support matters, contact: support@siendaweblines.com.

For privacy matters only, contact: privacy@siendaweblines.com.

1.3 Business use

QOOBIX is intended for business and professional use. It is designed for companies, consultants, commercial teams, manufacturers, distributors, service providers, farms, logistics operators, and other organisations that require market-intelligence support.

Unless expressly agreed otherwise in writing, QOOBIX is not offered as a consumer service.

1.4 Provisioned access

Access to QOOBIX is created manually by Sienda Ltd. A client environment may be configured around the client’s business, sector, products, services, target countries, competitors, distribution channels, available report types, preferred language, and commercial objectives.

Clients may access QOOBIX through a private access page, access code, session cookie, and, where enabled, recovery phrase.

The client is responsible for keeping access codes, recovery phrases, private links, downloaded files, and temporary signed links secure.

1.5 No public account registration

QOOBIX does not provide open public registration. Users cannot simply create an account, subscribe, or buy access automatically through the application.

Access is granted only after prior agreement with Sienda Ltd.

1.6 Client responsibilities

The client is responsible for providing accurate and lawful information when using QOOBIX.

The client must ensure that any data entered into QOOBIX is provided lawfully and with proper authority.

The client must not enter unnecessary, excessive, confidential, sensitive, personal, unlawful, defamatory, discriminatory, fraudulent, or harmful content.

The client must review and verify all outputs before relying on them.

1.7 AI-assisted outputs

QOOBIX outputs are AI-assisted. They may include assumptions, hypotheses, summaries, suggested categories, named organisations for verification, possible competitors, partner types, commercial opportunities, and action priorities.

QOOBIX does not guarantee that any output is accurate, complete, current, suitable, commercially successful, legally compliant, technically correct, or fit for a specific purpose.

QOOBIX is a decision-support tool. It does not replace human judgement, direct market validation, professional advice, commercial due diligence, legal advice, financial advice, technical advice, regulatory advice, or sector-specific expert review.

1.8 Downloadable outputs

QOOBIX normally delivers outputs as downloadable files, including DOCX reports and XLSX workbooks.

The client is responsible for downloading and keeping any files it wishes to retain.

Generated files are stored temporarily and may be deleted after the applicable retention period.

1.9 File retention

Unless otherwise agreed or configured, generated files are retained for 30 days.

Sienda Ltd may delete generated files after the retention period expires. Sienda Ltd is not responsible for keeping permanent copies of client outputs unless expressly agreed in writing.

1.10 Temporary download links

QOOBIX may use temporary signed download links. These links may remain valid for a limited time, for example four hours.

Anyone with a valid temporary signed download link may be able to access the file until the link expires. The client is responsible for controlling who receives such links.

1.11 Payment

Fees are agreed outside the application by proposal, quotation, invoice, email, or other direct agreement between Sienda Ltd and the client.

Payment is normally made by bank transfer unless otherwise agreed.

QOOBIX does not currently operate automatic self-service checkout, card payment, or public subscription purchasing inside the application.

1.12 No refund policy

QOOBIX is a provisioned digital service. The client is given the opportunity to test, review, and accept the application before purchasing.

Once access has been provisioned, configuration has begun, or digital outputs have been generated, payments are non-refundable, except where required by applicable law or expressly agreed in writing by Sienda Ltd.

The client acknowledges that fees may cover provisioning, configuration, access preparation, AI-assisted generation, report creation, workbook creation, technical operation, and digital delivery.

1.13 Suspension and termination

Sienda Ltd may suspend or terminate access if the client breaches these Terms, fails to pay agreed fees, misuses the application, attempts unauthorised access, shares access irresponsibly, or uses QOOBIX for unlawful or harmful purposes.

The client may request termination of its provisioned access by contacting support@siendaweblines.com.

1.14 Intellectual property

QOOBIX, Proteus, the application structure, workflows, software, interface, prompts, intelligence orchestration logic, templates, document structures, branding, and related materials are owned by Sienda Ltd or its licensors.

The client receives the right to use QOOBIX outputs for its own internal business purposes, unless otherwise agreed in writing.

The client must not copy, reverse engineer, resell, sublicense, reproduce, or create a competing product from the QOOBIX system, workflows, templates, prompts, or application logic.

1.15 Client data

The client retains ownership of the business information it provides to QOOBIX.

By using QOOBIX, the client authorises Sienda Ltd to process that information for the purpose of providing, operating, supporting, securing, improving, and delivering the service.

1.16 Third-party services

QOOBIX may rely on technical service providers, including hosting, database, storage, and AI infrastructure providers.

Current providers may include Vercel, Supabase, and OpenAI.

Sienda Ltd may change technical providers where reasonably necessary to operate or improve the service.

1.17 Availability

Sienda Ltd aims to keep QOOBIX available and functional, but does not guarantee uninterrupted access, error-free operation, permanent availability, or successful generation for every request.

Access may be interrupted by maintenance, technical issues, third-party provider outages, security measures, or operational changes.

1.18 Limitation of liability

To the maximum extent permitted by law, Sienda Ltd is not liable for loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of expected savings, loss of data, indirect loss, consequential loss, or decisions made in reliance on QOOBIX outputs.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

1.19 Changes to these Terms

Sienda Ltd may update these Terms from time to time. The latest version will apply from the effective date shown above or from the date made available to the client.

1.20 Governing law

These Terms are governed by the laws of England and Wales.

Unless otherwise agreed in writing, the courts of England and Wales shall have jurisdiction.